Live intake preview
One request. Clear next step.
New work order
Kitchen sink is leaking
Harbor House · Unit 2A
- Property and unit
- Issue description
- Tenant contact details
Ready for property-team review
Maintenance coordination, made legible
Keep the property
moving.
PropertyPilot turns a tenant's maintenance signal into a tracked work order your team can review, prioritize, and build on.
See the workflow
The first mile
Less chasing. More knowing.
Start with the moment a tenant needs help. PropertyPilot gives that moment a reliable shape before the rest of the operations workflow begins.
01
Capture the signal
Tenants share the issue, location, and best way to reach them in one focused intake.
02
Create a work order
Every request becomes a clear, trackable record instead of getting lost in a thread.
03
Keep humans in control
Property teams review the queue first, with room to add triage and vendors as the workflow grows.
For property teams
A foundation you can operate from.
Tenants submit through a scoped intake link. Managers keep the authority to triage, approve spend, select an approved vendor, and record every operational decision through scheduling, updates, completion, and invoice status.
Open tenant intakeWork order essentials
The queue starts clean.
Every work order carries the same essentials: location, issue, contact, status, priority, source, and creation time.